Personal data has become essential both to mitigate COVID-19 and to rescue our slowing economy. For example, Google is using its large trove of personal data to track the effectiveness of social distancing. Firms are also using personal data to supply us with goods and services from toilet paper to in-home meetings. Meanwhile, policymakers are using personal data to provide individuals with stimulus checks and unemployment insurance. Governmental bodies are also teaming up with data-sector firms to direct users to testing clinics, inform the public about COVD-19 disinformation or feed workers on the frontlines.
Recent Publications
AI and Trade: The WTO’s Thoughtful but Incomplete Assessment
When the World Trade Organization (WTO) decided in 2024 to produce a report on the trade implications of artificial intelligence (AI), it set out to answer two key questions: How can the WTO help ensure that the benefits of AI are widespread? And, how can the...
Public Concerns About AI Are Getting Lost in Translation
Artificial intelligence (AI) is playing an increasingly important role in people’s lives, which has led to growing calls for AI regulation. Although the public has strong opinions on AI, getting policy makers to listen often leads to citizens’ concerns getting “lost...
Do AI Chatbot Firms Practice What They Preach?
This study examines whether leading AI chatbot companies implement the responsible AI principles they publicly advocate. The authors used a mixed-methods approach analyzing four major chatbots (ChatGPT, Gemini, Deep Seek, and Grok) across company websites, technical...