The Biden administration’s new “Blueprint for an AI Bill of Rights” is simultaneously a big step forward and a disappointment. Released last week, the blueprint articulates a set of principles that could address some of the major concerns about artificial intelligence design and deployment. But policymakers will need to do more to achieve an elusive objective: trust in AI.
AI’s trust problems have been apparent for some time. In 2021, the National Institute for Standards published a paper explaining the relationship between artificial intelligence systems and the consumers and firms who use AI systems to make decisions. The AI user has to trust the AI system because of its complexity, unpredictability, and lack of moral or ethical capacity, changing the dynamic between user and system into a relationship. So if AI designers and deployers want AI to be trusted, they must encourage trustworthy behavior by the system as well as trust in the system.
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